Ship from store

Ship from store is a fulfillment method used by retailers to fill online orders directly from their brick-and-mortar stores. This allows retailers to leverage their physical store inventory to fulfill online orders quickly and efficiently.

How it Works

When a customer places an order on a retailer's website, the order is routed to the closest store that has the item in stock. The store staff then picks, packs, and ships the order to the customer, usually within the same day or the next business day. This process reduces the time it takes for the customer to receive their order, as well as the shipping costs for the retailer.

Benefits for the Retailer

Implementing ship from store has several benefits for retailers, including:

  1. Increased sales: By fulfilling online orders from their stores, retailers can expand their online inventory and offer more products to their customers.

  2. Faster delivery: Ship from store allows retailers to offer faster fulfillment and delivery times, which can be a competitive advantage in the eCommerce space.

  3. Reduced shipping costs: Shipping from a store that is closer to the customer's location can significantly reduce shipping costs for the retailer.

  4. Improved inventory management: Ship from store allows retailers to manage their inventory more efficiently by fulfilling orders from whichever store has the item in stock.

  5. Increased store traffic: If a store is consistently fulfilling online orders, it can lead to increased foot traffic as customers come to pick up orders or browse the store while there.

Benefits for the Customer

Ship from store also benefits customers, including:

  • Faster delivery: Customers can receive their orders faster when they are fulfilled from a nearby store.

  • More accurate inventory: Ship from store ensures that the retailer's online inventory is more up-to-date and accurate, reducing the risk of out-of-stock items.

  • Multiple delivery options: Customers can often choose to have their orders shipped to their home or pick them up in-store, giving them more flexibility.

  • Improved customer service: Ship from store allows for better communication between customers and store staff, which can lead to improved customer service.

Examples of Ship from Store

Ship from store has become more common in recent years, with many large retailers implementing the strategy. Examples include:

  • Target: Target has implemented ship from store in many of its locations, allowing customers to receive their orders faster and with lower shipping costs.

  • Walmart: Walmart uses ship from store to fulfill online orders, leveraging their expansive physical store network.

  • Best Buy: Best Buy offers ship from store for many of its products, providing customers with shorter delivery times and improved inventory accuracy.

  • Nordstrom: Nordstrom uses ship from store to fulfill online orders and offer more products to its customers.


Ship from store is a fulfillment strategy that offers many benefits to retailers and customers alike. By leveraging physical store inventory, retailers can increase sales, improve inventory management, and reduce shipping costs, while customers can receive their orders faster and with more accuracy. As eCommerce continues to grow, ship from store is likely to become even more common in the retail industry.

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